{"id":2268,"date":"2025-06-06T08:51:38","date_gmt":"2025-06-06T08:51:38","guid":{"rendered":"https:\/\/ithsolutions.pt\/frequently-asked-questions\/"},"modified":"2025-10-08T07:45:27","modified_gmt":"2025-10-08T07:45:27","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/ithsolutions.pt\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"    <script type=\"application\/ld+json\">\n    {\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is endpoint management?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>It is the centralized control of all the company&#8217;s devices (PCs, laptops, servers), guaranteeing security, updates and technical support.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What is the difference between endpoint management and IT maintenance?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Endpoint management is continuous and proactive, while traditional maintenance is often reactive, only after failures.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Microsoft 365 no longer backs up automatically?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Not entirely. External backups guarantee additional protection against accidental deletion, synchronization failures and ransomware. <\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Where are the backups stored?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In certified and secure data centers, outside the company&#8217;s physical premises (off-site).<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Is the cloud safe for my data?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, as long as it is managed with appropriate security policies, backups and authentication &#8211; as we do at ITH Solutions.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Can I migrate to Microsoft 365 without stopping the operation?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. We guarantee a planned, safe and uninterrupted migration. <\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Does IT consulting replace my internal department?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No. It acts as a strategic complement to more effective technological decisions. <\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How does digital transformation affect my business?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>It improves processes, reduces costs, increases security and enables scalable growth.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How long does the service take?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The response is immediate within support hours. Urgent cases are prioritized. <\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Do you provide remote and face-to-face support?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. We adapt the type of assistance to each client&#8217;s needs. <\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Is the website made to measure or with templates?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Fully customized, adapted to your company&#8217;s identity and objectives.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Is a firewall enough to protect my company?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>It is essential, but it must be combined with backups, EDR and security policies for complete protection.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Do you install physical or virtual firewalls?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Both, depending on the structure of the network and the customer&#8217;s needs.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What happens if I don&#039;t have a continuity plan?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>High risk of financial, reputational and operational losses in the event of a breach or attack.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How often should the plan be tested?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We recommend testing every six months and reviewing whenever there are changes to the infrastructure.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What are the benefits of hosted services?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>High availability, security, technical management and reliable remote access to data and applications.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Is it possible to migrate my current systems to your servers?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, we carry out the migration and monitor the entire process.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What is the risk of not managing Microsoft licenses properly?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Fines for non-compliance, losses due to inactive or duplicate licenses and lack of scalability.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Do you follow my company&#039;s growth?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, we adapt the licensing to the evolution of the number of users and functionalities.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How do I know what equipment to buy?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We assess the company&#8217;s workload, technical needs and budget.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Do they also install the equipment?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, we accompany you from choice to installation and final configuration.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What is the NIS2 Directive?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>NIS2 is a European Union directive that establishes common rules to ensure a high level of cybersecurity in member states. It replaces the original 2016 NIS directive, broadening its scope and requiring stricter security measures from companies. <\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Is my company obliged to comply with NIS2?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If your company operates in sectors that are considered essential (energy, health, transport, banking, digital infrastructures, etc.) or important (ICT services, food industry, waste, among others), and has more than 50 employees or a turnover of more than 10 million euros, you are likely to be covered.<\/p>\\n<p>You can check if you are included through our <a href=\\\"https:\/\/ithsolutions.pt\/quiz-diretiva-nis2\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">self-assessment questionnaire<\/a>.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What obligations does NIS2 impose?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The main obligations include:<\/p>\\n<ul>\\n<li>Implementation of technical and organizational cybersecurity measures;<\/li>\\n<li>Risk assessment and management;<\/li>\\n<li>Mandatory reporting of serious incidents within 24 hours;<\/li>\\n<li>Definition of continuity and response plans;<\/li>\\n<li>Continuous training and involvement of top management;Evaluation of suppliers and critical third parties.<\/li>\\n<\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"What are the penalties for non-compliance?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Sanctions can be imposed:<\/p>\\n<ul>\\n<li>Up to 10 million euros or 2% of global turnover for essential entities;<\/li>\\n<li>Up to 7 million euros or 1.4% for important entities;\\n<p>Suspension of activity, management accountability or reputational damage.<\/li>\\n<\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"When does NIS2 come into force?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The directive must be transposed into national legislation in theory<strong> by October 17, 2024.<\/strong> From that date, compliance becomes mandatory.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How can I prepare my company?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>ITH Solutions supports your organization throughout the process:<\/p>\\n<ul>\\n<li>Initial compliance diagnosis;<\/li>\\n<li>Implementation of technical solutions (EDR, RMM, backups, firewalls, etc.);<\/li>\\n<li>Drawing up the required plans and policies;<\/li>\\n<li>Team building and awareness raising;<\/li>\\n<li>Continuous monitoring and incident management.<\/li>\\n<\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"How long does implementation take?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>It depends on the current state of the company. The process can vary between 2 and 6 months, depending on the level of cybersecurity maturity, the number of systems involved and the existence (or not) of documented processes. <\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Does ITH Solutions only help with the technical side?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No. We offer a <strong>complete approach<\/strong>: <\/p>\\n<p>Technical (tools and infrastructure),<br \/>\\nProcedural (plans, policies and procedures),<br \/>\\nOrganizational (training, safety culture and management support).<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Can I schedule a meeting with ITH Solutions?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span lang=\\\"PT\\\" data-olk-copy-source=\\\"MessageBody\\\">Yes, just fill in the   <\/span><a href=\\\"https:\/\/ithsolutions.pt\/en\/contact\/\\\"><br \/>\\n  <span class=\\\"x_MsoHyperlink\\\"><br \/>\\n    <span lang=\\\"PT\\\">contact form<\/span><br \/>\\n  <\/span><br \/>\\n<\/a><span lang=\\\"PT\\\"> and one of our experts will contact you to arrange a face-to-face or online meeting.<\/span><\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What does &quot;cybersecurity maturity&quot; mean?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>This refers to the <strong>company&#8217;s level of preparedness and ability to prevent, detect, respond to and recover<\/strong> from cybersecurity incidents. The greater the maturity, the lower the risk of suffering serious impacts. <\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How do I know my company&#039;s level of maturity?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>ITH Solutions carries out a maturity diagnosis, based on international best practices (such as ISO 27001, NIST, CIS), which assesses:<\/p>\\n<ul>\\n<li>Existing policies and procedures;<\/li>\\n<li>Tools and infrastructures in use;<\/li>\\n<li>Employee training and awareness-raising;<\/li>\\n<li>Incident response capacity;<\/li>\\n<li>Management involvement.<\/li>\\n<\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"Why is it important to know my level of maturity?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Knowing where you are allows it:<\/p>\\n<ul>\\n<li>Identify weaknesses and priorities for action;<\/li>\\n<li>Avoid unnecessary investments;<\/li>\\n<li>Comply with legal requirements (such as NIS2 or GDPR);<\/li>\\n<li>Reduce the risk of business downtime due to attacks.<\/li>\\n<\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"What are the possible levels of maturity?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In general, they can be classified into five levels:<\/p>\\n<ol>\\n<li>Initial &#8211; No policies, reactive approaches.<\/li>\\n<li>Repeatable &#8211; Some informal practices, but not documented.<\/li>\\n<li>Defined &#8211; Formal and partially applied processes.<\/li>\\n<li>Managed &#8211; Well-defined, controlled and audited processes.<\/li>\\n<li>Optimized &#8211; Cybersecurity integrated into the company&#8217;s culture and strategy.<\/li>\\n<\/ol>\\n\"}},{\"@type\":\"Question\",\"name\":\"How can I improve my company&#039;s level of maturity?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>ITH Solutions can help through:<\/p>\\n<ul>\\n<li>Technical and organizational audits;<\/li>\\n<li>Implementation of solutions such as EDR, RMM, firewalls, backups;<\/li>\\n<li>Preparation of response and continuity plans;<\/li>\\n<li>Practical training for users and management;<\/li>\\n<li>Continuous monitoring and periodic review.<\/li>\\n<\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"Is the evaluation technical or organizational?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>It&#8217;s <strong>hybrid<\/strong>: we assess both the <strong>technical systems and tools<\/strong>, as well as the <strong>organizational structure and human processes<\/strong> associated with information security. You can take our <a href=\\\"https:\/\/ithsolutions.pt\/quiz-avaliacao-maturidade-ciberseguranca\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">self-assessment questionnaire<\/a>. <\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Does this assessment help to meet other standards?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. The diagnosis and recommendations are in line with: <\/p>\\n<ul>\\n<li>NIS2 (mandatory cybersecurity);<\/li>\\n<li>GDPR (data protection);<\/li>\\n<li>ISO\/IEC 27001 (information security management system);<\/li>\\n<li>CIS controls and NIST framework (market benchmarks).<\/li>\\n<\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"My company is small. Is it still worth evaluating? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, many small and medium-sized businesses are often the target of attacks because they have fewer protections. An assessment helps <strong>prioritize essential measures<\/strong>, even with small budgets.  <\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How much does it cost and how long does it take?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>It depends on the size of the company and the complexity of the systems. ITH Solutions offers: <\/p>\\n<ul>\\n<li>A <strong>free basic assessment<\/strong> for interested companies;<\/li>\\n<li>Scalable plans depending on the level of risk and resources available.<\/li>\\n<\/ul>\\n\"}}]}    <\/script>\n    \n<div class=\"faqs-v2-block\">\n    \n            <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-lg-12\">\n                    <div class=\"faqs-v2-container\">\n                        <!-- Tabs Navigation -->\n                        <div class=\"faqs-v2-tabs\">\n                                                            <button class=\"faqs-v2-tab active\" \n                                        data-tab=\"general\">\n                                    General                                <\/button>\n                                                            <button class=\"faqs-v2-tab \" \n                                        data-tab=\"nis2-directive\">\n                                    NIS2 Directive                                <\/button>\n                                                            <button class=\"faqs-v2-tab \" \n                                        data-tab=\"cybersecurity-maturity\">\n                                    Cybersecurity maturity                                <\/button>\n                                                    <\/div>\n\n                        <!-- Tabs Content -->\n                        <div class=\"faqs-v2-content\">\n                                                            <div class=\"faqs-v2-tab-content active\" \n                                     id=\"general\">\n                                    <div class=\"faqs-v2-list\">\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">What is endpoint management?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>It is the centralized control of all the company&#8217;s devices (PCs, laptops, servers), guaranteeing security, updates and technical support.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">What is the difference between endpoint management and IT maintenance?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>Endpoint management is continuous and proactive, while traditional maintenance is often reactive, only after failures.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">Microsoft 365 no longer backs up automatically?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>Not entirely. External backups guarantee additional protection against accidental deletion, synchronization failures and ransomware. <\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">Where are the backups stored?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>In certified and secure data centers, outside the company&#8217;s physical premises (off-site).<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">Is the cloud safe for my data?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>Yes, as long as it is managed with appropriate security policies, backups and authentication &#8211; as we do at ITH Solutions.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">Can I migrate to Microsoft 365 without stopping the operation?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>Yes. We guarantee a planned, safe and uninterrupted migration. <\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">Does IT consulting replace my internal department?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>No. It acts as a strategic complement to more effective technological decisions. <\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">How does digital transformation affect my business?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>It improves processes, reduces costs, increases security and enables scalable growth.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">How long does the service take?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>The response is immediate within support hours. Urgent cases are prioritized. <\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">Do you provide remote and face-to-face support?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>Yes. We adapt the type of assistance to each client&#8217;s needs. <\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">Is the website made to measure or with templates?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>Fully customized, adapted to your company&#8217;s identity and objectives.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">Is a firewall enough to protect my company?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>It is essential, but it must be combined with backups, EDR and security policies for complete protection.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">Do you install physical or virtual firewalls?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>Both, depending on the structure of the network and the customer&#8217;s needs.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">What happens if I don&#039;t have a continuity plan?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>High risk of financial, reputational and operational losses in the event of a breach or attack.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">How often should the plan be tested?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>We recommend testing every six months and reviewing whenever there are changes to the infrastructure.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">What are the benefits of hosted services?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>High availability, security, technical management and reliable remote access to data and applications.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">Is it possible to migrate my current systems to your servers?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>Yes, we carry out the migration and monitor the entire process.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">What is the risk of not managing Microsoft licenses properly?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>Fines for non-compliance, losses due to inactive or duplicate licenses and lack of scalability.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">Do you follow my company&#039;s growth?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>Yes, we adapt the licensing to the evolution of the number of users and functionalities.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">How do I know what equipment to buy?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>We assess the company&#8217;s workload, technical needs and budget.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">Do they also install the equipment?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>Yes, we accompany you from choice to installation and final configuration.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                            <\/div>\n                                <\/div>\n                                                            <div class=\"faqs-v2-tab-content \" \n                                     id=\"nis2-directive\">\n                                    <div class=\"faqs-v2-list\">\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">What is the NIS2 Directive?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>NIS2 is a European Union directive that establishes common rules to ensure a high level of cybersecurity in member states. It replaces the original 2016 NIS directive, broadening its scope and requiring stricter security measures from companies. <\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">Is my company obliged to comply with NIS2?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>If your company operates in sectors that are considered essential (energy, health, transport, banking, digital infrastructures, etc.) or important (ICT services, food industry, waste, among others), and has more than 50 employees or a turnover of more than 10 million euros, you are likely to be covered.<\/p>\n<p>You can check if you are included through our <a href=\"https:\/\/ithsolutions.pt\/quiz-diretiva-nis2\/\" target=\"_blank\" rel=\"noopener\">self-assessment questionnaire<\/a>.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">What obligations does NIS2 impose?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>The main obligations include:<\/p>\n<ul>\n<li>Implementation of technical and organizational cybersecurity measures;<\/li>\n<li>Risk assessment and management;<\/li>\n<li>Mandatory reporting of serious incidents within 24 hours;<\/li>\n<li>Definition of continuity and response plans;<\/li>\n<li>Continuous training and involvement of top management;Evaluation of suppliers and critical third parties.<\/li>\n<\/ul>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">What are the penalties for non-compliance?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>Sanctions can be imposed:<\/p>\n<ul>\n<li>Up to 10 million euros or 2% of global turnover for essential entities;<\/li>\n<li>Up to 7 million euros or 1.4% for important entities;\n<p>Suspension of activity, management accountability or reputational damage.<\/li>\n<\/ul>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">When does NIS2 come into force?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>The directive must be transposed into national legislation in theory<strong> by October 17, 2024.<\/strong> From that date, compliance becomes mandatory.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">How can I prepare my company?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>ITH Solutions supports your organization throughout the process:<\/p>\n<ul>\n<li>Initial compliance diagnosis;<\/li>\n<li>Implementation of technical solutions (EDR, RMM, backups, firewalls, etc.);<\/li>\n<li>Drawing up the required plans and policies;<\/li>\n<li>Team building and awareness raising;<\/li>\n<li>Continuous monitoring and incident management.<\/li>\n<\/ul>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">How long does implementation take?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>It depends on the current state of the company. The process can vary between 2 and 6 months, depending on the level of cybersecurity maturity, the number of systems involved and the existence (or not) of documented processes. <\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">Does ITH Solutions only help with the technical side?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>No. We offer a <strong>complete approach<\/strong>: <\/p>\n<p>Technical (tools and infrastructure),<br \/>\nProcedural (plans, policies and procedures),<br \/>\nOrganizational (training, safety culture and management support).<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">Can I schedule a meeting with ITH Solutions?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p><span lang=\"PT\" data-olk-copy-source=\"MessageBody\">Yes, just fill in the   <\/span><a href=\"https:\/\/ithsolutions.pt\/en\/contact\/\"><br \/>\n  <span class=\"x_MsoHyperlink\"><br \/>\n    <span lang=\"PT\">contact form<\/span><br \/>\n  <\/span><br \/>\n<\/a><span lang=\"PT\"> and one of our experts will contact you to arrange a face-to-face or online meeting.<\/span><\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                            <\/div>\n                                <\/div>\n                                                            <div class=\"faqs-v2-tab-content \" \n                                     id=\"cybersecurity-maturity\">\n                                    <div class=\"faqs-v2-list\">\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">What does &quot;cybersecurity maturity&quot; mean?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>This refers to the <strong>company&#8217;s level of preparedness and ability to prevent, detect, respond to and recover<\/strong> from cybersecurity incidents. The greater the maturity, the lower the risk of suffering serious impacts. <\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">How do I know my company&#039;s level of maturity?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>ITH Solutions carries out a maturity diagnosis, based on international best practices (such as ISO 27001, NIST, CIS), which assesses:<\/p>\n<ul>\n<li>Existing policies and procedures;<\/li>\n<li>Tools and infrastructures in use;<\/li>\n<li>Employee training and awareness-raising;<\/li>\n<li>Incident response capacity;<\/li>\n<li>Management involvement.<\/li>\n<\/ul>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">Why is it important to know my level of maturity?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>Knowing where you are allows it:<\/p>\n<ul>\n<li>Identify weaknesses and priorities for action;<\/li>\n<li>Avoid unnecessary investments;<\/li>\n<li>Comply with legal requirements (such as NIS2 or GDPR);<\/li>\n<li>Reduce the risk of business downtime due to attacks.<\/li>\n<\/ul>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">What are the possible levels of maturity?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>In general, they can be classified into five levels:<\/p>\n<ol>\n<li>Initial &#8211; No policies, reactive approaches.<\/li>\n<li>Repeatable &#8211; Some informal practices, but not documented.<\/li>\n<li>Defined &#8211; Formal and partially applied processes.<\/li>\n<li>Managed &#8211; Well-defined, controlled and audited processes.<\/li>\n<li>Optimized &#8211; Cybersecurity integrated into the company&#8217;s culture and strategy.<\/li>\n<\/ol>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">How can I improve my company&#039;s level of maturity?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>ITH Solutions can help through:<\/p>\n<ul>\n<li>Technical and organizational audits;<\/li>\n<li>Implementation of solutions such as EDR, RMM, firewalls, backups;<\/li>\n<li>Preparation of response and continuity plans;<\/li>\n<li>Practical training for users and management;<\/li>\n<li>Continuous monitoring and periodic review.<\/li>\n<\/ul>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">Is the evaluation technical or organizational?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>It&#8217;s <strong>hybrid<\/strong>: we assess both the <strong>technical systems and tools<\/strong>, as well as the <strong>organizational structure and human processes<\/strong> associated with information security. You can take our <a href=\"https:\/\/ithsolutions.pt\/quiz-avaliacao-maturidade-ciberseguranca\/\" target=\"_blank\" rel=\"noopener\">self-assessment questionnaire<\/a>. <\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">Does this assessment help to meet other standards?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>Yes. The diagnosis and recommendations are in line with: <\/p>\n<ul>\n<li>NIS2 (mandatory cybersecurity);<\/li>\n<li>GDPR (data protection);<\/li>\n<li>ISO\/IEC 27001 (information security management system);<\/li>\n<li>CIS controls and NIST framework (market benchmarks).<\/li>\n<\/ul>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">My company is small. Is it still worth evaluating? <\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>Yes, many small and medium-sized businesses are often the target of attacks because they have fewer protections. An assessment helps <strong>prioritize essential measures<\/strong>, even with small budgets.  <\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                                    <div class=\"faq-v2-item\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n                                                <div class=\"faq-v2-question\">\n                                                    <span class=\"question-text\" itemprop=\"name\">How much does it cost and how long does it take?<\/span>\n                                                    <span class=\"arrow-icon\">\n                                                        <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                                            <path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                                        <\/svg>\n                                                    <\/span>\n                                                <\/div>\n                                                <div class=\"faq-v2-answer\" itemscope itemtype=\"https:\/\/schema.org\/Answer\">\n                                                    <div itemprop=\"text\"><p>It depends on the size of the company and the complexity of the systems. ITH Solutions offers: <\/p>\n<ul>\n<li>A <strong>free basic assessment<\/strong> for interested companies;<\/li>\n<li>Scalable plans depending on the level of risk and resources available.<\/li>\n<\/ul>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                                                            <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":967,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2268","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ithsolutions.pt\/en\/wp-json\/wp\/v2\/pages\/2268","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ithsolutions.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ithsolutions.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ithsolutions.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ithsolutions.pt\/en\/wp-json\/wp\/v2\/comments?post=2268"}],"version-history":[{"count":1,"href":"https:\/\/ithsolutions.pt\/en\/wp-json\/wp\/v2\/pages\/2268\/revisions"}],"predecessor-version":[{"id":2269,"href":"https:\/\/ithsolutions.pt\/en\/wp-json\/wp\/v2\/pages\/2268\/revisions\/2269"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ithsolutions.pt\/en\/wp-json\/wp\/v2\/media\/967"}],"wp:attachment":[{"href":"https:\/\/ithsolutions.pt\/en\/wp-json\/wp\/v2\/media?parent=2268"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}